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(Oct 2007 to Mar 2008)
Clients' Comments On The Counseling Services Of The Following Counsellors:
Counsellor Yip Ching Ting:
“Client 非常欣赏辅导员的专业服务，她希望这能成为其他辅导员学习的榜样。”
Counsellor Zoe Wong:
“Thanks counselors to help me with my relationship issues.”
Counsellor John Chong:
“Because it was helpful for me.”
“The people and worker are sincere and helpful to me.”
“Very good.”
Counsellor Carolyn Ng:
“The social worker can find solution and idea to solve the problem.”
Counsellor Lina Phon:
“This counselling session has benefited me a lot.”
Counsellor Ivan Lee:
“Social Worker have been very helpful.”
Counsellor Cheng Wenshan:
“Words can’t express everything. Bottom of my heart – lots of thank you for giving me care, love and hope for me and my children, especially my children.”
Counsellor Charlene Heng / Tony Ong:
“I am very thankful to Ms Charlene for the service provided previously. I am thankful for her sincerity to listen to me. Though the road ahead may be difficult to walk but I will face the challenges courageously. I am thankful to meet up with Mr Ong and had 2 counselling sessions with him, hope I will be able to bring good news. I will work hard!”
Counsellor Lee Siang Ju:
“Mrs Lee is quite a nice person and always understand my problem. She has been helping me to solve all my problems. She is kind and helpful.”
Lu Jin Lan:
“Counsellor is good especially on the follow-up. Thank you.”
Counsellor Evangeline Choo:
“We would like to take this opportunity to thank and compliment Ms Evangeline for providing us a splendid service. She was very gentle, friendly and was always ready to provide answers for our queries. She made us comfortable in both the interviews. Even our telephone conversations and SMS with her were so polite. Ms Evangeline Choo is an asset for Fei Yue Community Service. Thanks once again.”
(The names of the clients who contributed the above comments have been removed for confidentiality purpose)
Clients' Comments On Our Talks and Workshops' Speakers
Feedback on talks by our speaker Ms Iris Lin:
“Very Good.”
Feedback on talks by our speaker Mr Leng Chin Fai:
“Good.”
“受到提醒及激励。”
“A very experienced and entertaining speaker. Able to present his points clearly and explicitly.”
Feedback on workshops by our speaker Xavier Woon:
“We were indeed fortunate to have Mr Xavier Woon to conduct the parental talk on the above topic held in conjunction with our Open House on 8 Mar 2008. I should say Mr Woon explained the topic well and he related a lot of incidents from his own family that enabled the audience to understand better and link back to our own family situations. He was rather humorous and parents had a good laugh during the session. Overall the parents and I enjoyed the talk and we felt that he did give us suggestions and guidelines on how to motivate our children. The talk will definitely benefit our parents and teachers.”
Feedback on workshops by our speaker Ms Evelyn Khong:
“Thank you for conducting both sessions. I understand from my staff that the second batch of mothers & pregnant inmates really benefited from the talk and really have a better understanding of the impact on their child development if they continue to keep their baby with them in prisons.”
Feedback on workshops by our speaker Ms Caroline David:
“Feedback had been received from one parent to have more of this workshops/seminar in a year. On behalf of my management, we would like to thank you and the staff of Fei Yue for your excellent service and for providing us with a speaker who is so eloquent in such short notice. The speaker, Mdm Caroline David, had not only presented the topic well but had ensured the active participation of every parent who was present.”
Feedback on Programme – M&M (Me & My Family):
“M&M is very good. I have benefited a lot from the programme. I learnt so many things like how to cut hair and I helped to cut my husband and children’s hair. Thank you Ms Rose and Ms Wenshan. I really enjoyed myself.”
Our Volunteers' Feedback
“The staff are very helpful, friendly and the work environment is good. The instructions from the supervisor is precise and clearly understanding. Very satisfied with overall.” - Ng Yat Choo
“Grateful to Fei Yue for giving me the opportunity to serve.” - Dawn Foong
“It was an enojyable experience to be given the opportunity to tutor the children. It enables me to learn the dilemmas and joy that my pri. sch. teachers taught me so many years ago. The most satisfaction came when I saw my tutees’ results improved.” - Tan Wei Hao
“Volunteer-wise, very good rapport has been formed. I enjoy working with most volunteers, learning from the more experienced ones. Overall, enjoyable experience & I look forward to overseas trip next year.” - Kwan Chung Min
“It was a rewarding experience. The children have come far in terms of their relationship with each other & with us. They have gained self-confidence & started taking initiative & pride in their work. The facilitators are hardworking, friendly & a joy to work with.” - Janice Cheng
“Children groupwork is challenging. When the children’s behaviour or their lives changed. I felt very encouraged.”
“It was a wonderful experience to be in this project. Seeing how the children become more confident & aware of their potential has made me very happy. It was a joy working with other volunteers & staf.” - Lee Qin Yi
“It is a good experience as well as an eye-opener for me as I’m not from this area of work.” - Poh Sock Cheng
“Enjoyed myself very much & am happy that I can be of help.” - Theresa Goh
“The staff are very loving & they have put a lot of effort in the preparations.” - Venus Lee
“Being a volunteer, I’m from a low self esteem, a quiet and introvert person to become a more open-up and confident person.” - Jocelyn Heng
“通过加入飞跃的义工, 我有达到一的付出之后的满足。认识了很多的朋友,也学到了很多新的朋友,也学到了很多新的知识。当我意外收到生日卡时,真心的感谢你们.”- Wang Tao
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